Triangle - Managing for Excellence

Managing for Excellence

Management is necessary in any organization.
1. Fraternities are considered organizations just like:
  1. Service clubs
  2. Business firms
  3. Masonic or other fraternal organizations
  4. Educational institutions
What is management?
1. Management is the process involving efforts to bring about an effective utilization of resources.
2. Management is the process of working with and through people to achieve organizational goals.
Resources available to the undergraduate chapters.
1. Manpower
2. Money
3. Student Affairs Office
4. Time
5. Alumni
6. National Office and National Volunteers
7. Faculty
8. Parents
9. New initiates for assistant officers
Steps to successful management.
1. Set goals
2. Plan
3. Organize
4. Motivate
5. Coordinate
6. Evaluate
First step in management.
1. Where are we?
2. Where do we want to be?
3. How do we get there?
Where are we?
1. Use the following point of reference:
  1. Goals and objectives last year
  2. Past performance
  3. Other campus organizations
2. Two standards of comparison
  1. Measures of External Success
    1. Manpower
    2. Scholarship
    3. Rush results
    4. Leadership in other organizations
    5. Campus opinion
  2. Measures of Internal Success
    1. Chapter morale
    2. Percentage of pledges initiated
    3. Average attendance at chapter meetings
    4. Number of inactive members
    5. Amount of accounts receivable past due
Where do we want to go...setting goals.
1. Four characteristics of good goals
  1. Known
  2. Understood
  3. Accepted
  4. Supported
2. Goals should be:
  1. Short-range in nature
  2. Clearly and specifically defined
  3. Realistically determined
  4. Formulated through the efforts of a large number of people
  5. Announced to all persons involved
  6. Given a position or real importance
How do we get there?
1. Good planning should answer the following questions:
  1. What?
  2. How?
  3. How much?
  4. When?
  5. Where?
  6. Who?
2. Organizing
  1. Assign responsibility specifically
  2. Distribute workload widely
  3. Provide continuity
  4. Chapter checklists
  5. Goal boards
3. Motivating
  1. Praise in public; criticize in private
  2. Awards and recognition devices
  3. Supervision
  4. Adequate communications
  5. 15% - lead; 70% - follow/do work; 15% - complain
  6. Team member needs
4. Coordinating
  1. Common objectives
  2. Regular and full communications
  3. Concise and informative chapter meetings
Seven steps to success
1. Short-range goals
2. Financial budget
3. Assistant officers
4. Effective chapter advisor
5. Adequate communications
6. Recognition devices
7. Effective chapter meetings